We're constantly checking prices against our competitors to give you the best value for money. If you buy from us but find the identical product at a lower price in stock with a competitor within 30 days of your purchase, please let us know by completing our feedback form. If it is the same product at a lower price, we'll refund the difference to you in the same way you paid for your order.
Are there any exclusions?
Our Lowest Price Guarantee does not apply to:
- Apple products (including Beats by Dr Dre)
- Non identical products
- Package / bundle deals
- Cashback and coupon offers
- Stock liquidations or clearance products
- Customer special orders
- Contract pricing
- Wholesale / bulk sales
- When we are unable to verify the lower price
Please Note: We only compare products which are identical in all respects, we reserve the right to limit the quantity of a product for a price-matched purchase and may consider delivery costs when assessing a price-matching request.
What if I've bought a product and found it cheaper elsewhere?
If you purchased a product from us and then found it cheaper somewhere else within 30 days of your purchase with us, we will happily refund you the difference. To arrange your refund please complete this form. Remember to include your order number and proof of the competitor's lower price. Once we verify pricing, we will refund you the difference back to the same method of payment you made your order.