What is our returns policy?

We want all of our customers to be happy with the goods they’ve purchased from us. So, if you’re not completely satisfied with your purchase, OfficeMax accepts returns on most products purchased when they’re returned within 14 days of delivery. Please note this excludes furniture, hygiene products, and food and beverage purchases.

Please note that products need to be in re-saleable condition if they’re being returned, unless, of course, they’re faulty. Delivery charges are non-refundable.

Please complete a Goods Return Authority Form, to start the process.

This Returns Policy is in addition to any manufacturer's warranty that applies to the goods. This Returns Policy is in addition to, and does not affect or limit, your rights under the Australian Consumer Law. Where any of the goods are faulty (or become faulty through no fault of yours) or are not in accordance with your order or the law otherwise provides that they may be returned, you may, within a reasonable period of time, return the goods to us at no cost to you.